{"id":3512,"date":"2018-11-22T08:55:55","date_gmt":"2018-11-22T08:55:55","guid":{"rendered":"http:\/\/essentialmalaysia.com\/my\/?p=3512"},"modified":"2018-11-22T08:55:55","modified_gmt":"2018-11-22T08:55:55","slug":"malaysia-airlines-customer-service-trainee-recruitment-dec2018","status":"publish","type":"post","link":"http:\/\/essentialmalaysia.com\/my\/2018\/11\/22\/malaysia-airlines-customer-service-trainee-recruitment-dec2018\/","title":{"rendered":"Malaysia Airlines Customer Service Trainee Recruitment-Dec2018"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3289\" src=\"http:\/\/essentialmalaysia.com\/my\/wp-content\/uploads\/2018\/05\/EE785620-7CA2-48F0-93DE-037E7F947834.jpeg\" alt=\"\" width=\"1049\" height=\"1222\" srcset=\"http:\/\/essentialmalaysia.com\/my\/wp-content\/uploads\/2018\/05\/EE785620-7CA2-48F0-93DE-037E7F947834.jpeg 1049w, http:\/\/essentialmalaysia.com\/my\/wp-content\/uploads\/2018\/05\/EE785620-7CA2-48F0-93DE-037E7F947834-258x300.jpeg 258w, http:\/\/essentialmalaysia.com\/my\/wp-content\/uploads\/2018\/05\/EE785620-7CA2-48F0-93DE-037E7F947834-768x895.jpeg 768w, http:\/\/essentialmalaysia.com\/my\/wp-content\/uploads\/2018\/05\/EE785620-7CA2-48F0-93DE-037E7F947834-879x1024.jpeg 879w, http:\/\/essentialmalaysia.com\/my\/wp-content\/uploads\/2018\/05\/EE785620-7CA2-48F0-93DE-037E7F947834-47x55.jpeg 47w, http:\/\/essentialmalaysia.com\/my\/wp-content\/uploads\/2018\/05\/EE785620-7CA2-48F0-93DE-037E7F947834-800x932.jpeg 800w, http:\/\/essentialmalaysia.com\/my\/wp-content\/uploads\/2018\/05\/EE785620-7CA2-48F0-93DE-037E7F947834-580x676.jpeg 580w\" sizes=\"auto, (max-width: 1049px) 100vw, 1049px\" \/><\/p>\n<h3>Role Purpose:<\/h3>\n<p>As Customer Service Trainee, you will enroll in training program for 7 months. As trainee, company will provide various classroom trainings and on-job trainings to shape you as professional Customer Service Officer. This role deliver quality services to customer airlines\u2019 passengers in respect to check-in, boarding, special and baggage services as per carrier and company\u2019s standards and procedures.<\/p>\n<h3>Key Accountabilities:<\/h3>\n<ol>\n<li>To provide excellent and efficient service to our passengers at Check-in counter and at other customer service touch points in accordance to company standard and procedures.<\/li>\n<li>To perform departure and arrival processes at boarding gate in accordance to carrier and company standards and procedures.<\/li>\n<li>Ensure safety requirements are met as per standard and procedure<\/li>\n<li>Maintain grooming well at all time and demonstrate customer service qualities when dealing with passenger<\/li>\n<li>Demonstrate good discipline and high commitment to work<\/li>\n<\/ol>\n<h3>Qualification &amp; Experience:<\/h3>\n<ul>\n<li>Pass SPM with Credit in English or graduates are encouraged to apply.<\/li>\n<\/ul>\n<h3>Skill &amp; Knowledge:<\/h3>\n<ul>\n<li>Customer Services oriented<\/li>\n<li>Good communication skills<\/li>\n<li>Acceptable personal presentation, style and image<\/li>\n<li>Adaptable to new people, new places and new situations<\/li>\n<\/ul>\n<h3>Key Challenges:<\/h3>\n<ol>\n<li>Meet safety requirements and on time performance<\/li>\n<li>Familiar with product knowledge of many customer airlines<\/li>\n<li>Handling difficult passengers<\/li>\n<\/ol>\n<p>To apply click <a href=\"https:\/\/career10.successfactors.com\/career?career_ns=job_listing&amp;company=malaysiaaiP&amp;navBarLevel=JOB_SEARCH&amp;rcm_site_locale=en_GB&amp;career_job_req_id=12505&amp;selected_lang=en_GB&amp;jobAlertController_jobAlertId=&amp;jobAlertController_jobAlertName=&amp;_s.crb=9IMA7YhJ4mnslws4Qk8F\/ivjUa4=&amp;source\">here<\/a><\/p>\n<p>To get the latest update on cabin crew \/ flight attendant jobs opportunity, please <a href=\"https:\/\/m.facebook.com\/EACflightattendant\/\">LIKE<\/a> our Essential facebook pages.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Role Purpose: As Customer Service Trainee, you will enroll in training program for 7 months. As trainee, company will provide various classroom trainings and on-job trainings to shape you as professional Customer Service Officer. This role deliver quality services to customer airlines\u2019 passengers in respect to check-in, boarding, special and [\u2026] <\/p>\n<div class=\"clear\"><\/div>\n<p><a class=\"more_link clearfix\" href=\"http:\/\/essentialmalaysia.com\/my\/2018\/11\/22\/malaysia-airlines-customer-service-trainee-recruitment-dec2018\/\" rel=\"nofollow\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":3408,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28],"tags":[],"class_list":["post-3512","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-malaysia-airlines"],"_links":{"self":[{"href":"http:\/\/essentialmalaysia.com\/my\/wp-json\/wp\/v2\/posts\/3512","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/essentialmalaysia.com\/my\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/essentialmalaysia.com\/my\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/essentialmalaysia.com\/my\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/essentialmalaysia.com\/my\/wp-json\/wp\/v2\/comments?post=3512"}],"version-history":[{"count":1,"href":"http:\/\/essentialmalaysia.com\/my\/wp-json\/wp\/v2\/posts\/3512\/revisions"}],"predecessor-version":[{"id":3513,"href":"http:\/\/essentialmalaysia.com\/my\/wp-json\/wp\/v2\/posts\/3512\/revisions\/3513"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/essentialmalaysia.com\/my\/wp-json\/wp\/v2\/media\/3408"}],"wp:attachment":[{"href":"http:\/\/essentialmalaysia.com\/my\/wp-json\/wp\/v2\/media?parent=3512"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/essentialmalaysia.com\/my\/wp-json\/wp\/v2\/categories?post=3512"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/essentialmalaysia.com\/my\/wp-json\/wp\/v2\/tags?post=3512"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}